Christina's Creations, LLC Hand Crafted Products ~ Hand Painted Wine Glasses ~ Putting the FUN into FUNctional

Shop Policies

Payment:  
Payments are accepted through direct checkout or PayPal.  Payment is due prior to order being shipped.  
Shipping:  
After cleared payment is received, your order will be shipping between 1-3 business days.  Customized orders take an additional time due to being hand made.  Once your order has been shipped, an e-mail with tracking number will be provided.

At this time shipping is through the United States Postal Service.  Although items are packaged with great care, there are always unforeseen circumstances.  If an item is broken or damaged in transit, a picture must be provided within 24 hours of documented receipt.   

Christina's Creations is not responsible for lost or stolen packages.  Additional shipping options (signature confirmation, adult signature confirmation, hold for pick up) can be added at cost of buyer.  Please check with your post office for hold for pick up locations.
New homes or businesses must have a mailbox and receive standard mail in order to receive packages.  Providing an invalid address may delay shipping time.  
Local Pick-Up:  
Local Pick-Up is available in Salem, NH.  Orders are required to be picked up within 30 days of purchase.  In cases of personalized items, 30 days begins when informed personalized product is ready for delivery.   If product is not picked up after 30 days, product will be considered unclaimed and payment is considered forfeited.
Returns & Exchanges:
Christina's Creations gladly accept returns.  Contact within 5 days of delivery and items must be shipped back within 10 days of delivery.
Creations does not accept exchanges or cancellations.  But please contact if you have any problems with your order.
        The following items can't be returned or exchanged.
Because of the nature of these items, Christina's Creations cannot accept returns for Custom or personalized orders.
        Conditions of return:
Buyers are responsible for return shipping costs.  If the items is not returned in its original condition, the buyer is responsible for any loss in value.  
Privacy Policy:
Christina's Creations will only use your shipping and billing address, and contact information:
  • ·         To communicate with you about your order
  •       To fulfill your order
  • ·         For legal reasons (like paying taxes)