Payments are accepted through direct checkout.
Payment is due prior to order being shipped.
After cleared payment is received, your order will be shipping between 1-3
business days. Customized orders take an additional time due to being
hand made. Once your order has been shipped, an e-mail with tracking number will be provided.
At this time shipping is through the United States Postal Service.
Although items are packaged with great care, there are always unforeseen
circumstances. If an item is broken or damaged in transit, a
picture must be provided within 24 hours of documented receipt.
Christina's Creations is not responsible for lost or stolen packages. Additional shipping options (signature confirmation, adult signature confirmation, hold for pick up) can be added at cost of buyer. Please check with your post office for hold for pick up locations.
New homes or businesses must have a mailbox and receive standard mail in order to receive packages. Providing an invalid address may delay shipping time.
In Person Pick-Up:
In Person Pick-Up is available at Locally Handmade Salem NH, located at the Rockingham Mall, Salem, NH at no additional charge. Deliveries are made two to three business days after purchase. Notification will be sent when order is at the store. Pick up your order during Locally Handmade business hours. Please ask cashier for order. Photo identification is required.
Orders are required to be picked up within 15 days of purchase after being notified of drop off date. In cases of personalized items, 15 days begins when informed personalized product is ready for delivery. If product is not picked up after 15 days, product will be considered unclaimed and payment is considered forfeited.
Purchases made after 5pm on Friday will be processed with the following weeks orders.
Additional pick up locations:
Mall of New Hampshire
Additional pick-up is available at Manchester Craft Market, located at the Mall of New Hampshire, Manchester, NH at no additional charge. Requires coupon code MCM at check out. Orders are required
to be picked up within 15 days of purchase after being notified of drop off date. In cases of personalized
items, 15 days begins when informed personalized product is ready for delivery.
If product is not picked up after 15 days, product will be
considered unclaimed and payment is considered forfeited.
Deliveries are made Saturday mornings. Purchased made after 5pm on Friday will be processed with the following weeks orders.
Returns & Exchanges:
Christina's Creations gladly accept returns*. Contact within 5 days of delivery and items must be shipped back within 10 days of delivery.
Christina's Creations does not accept exchanges or cancellations (after order has been sent). But please contact if you have any problems with your order.
The following items can't be returned or exchanged.
Because of the nature of these items, Christina's Creations cannot accept returns for Custom or personalized orders.
*Due to the service whereby Christina’s Creations hand paints
one-of-a-kind pieces to your specifications, no refunds and returns of goods
are not possible. We will accept no returns of custom orders for any reason, therefore we encourage customers to take care with the specification and take care to understand the terms and conditions of their order. By making a purchase you agree to pay for the goods listed and understand that no refund, replacement, or compensation can be claimed for the goods once the order has been placed.
Conditions of return:
Buyers are responsible for return shipping costs. If the items is not returned in its original condition with proper packaging, the buyer is responsible for any loss in value.
If the package is
unopened, please write refused on the package and have the Post Office ship it back to unopened.
Christina's Creations will only use your shipping and
billing address, and contact information:
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
Any design produced by us for you will remain our intellectual property and may not be used in any other form without prior written consent.
Christina's Creations may occasionally use examples of custom orders we've previously produced in brochures, websites, exhibitions and pitches. If you would prefer to opt-out or keep your relationship to us discreet, please let us know by clearly stating on your order or artwork approval.
The intellectual property rights in content made available
to you on or through this Website remains the property of Christina’s Creations
and are protected by copyright laws and treaties around the world. All such rights are reserved by Christina’s
Creations. You are not permitted to
publish, manipulate, distribute or otherwise reproduce, in any format, any of the
content or copies of the content supplied to you which appears on this Website
nor may you use any such content in connection with any business or commercial enterprise. You shall not modify or recreate derivative