Who doesn't love these amazing birds. Hummingbird tasting the sweet nectar from fuchsia.
Traditional style coffee mug: 13oz capacity.
Hand painted using Christina's signature painting technique, allowing you to view the artwork from any direction.
We have a 10-day return policy, which means you have 2 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. If the item is not returned in its original condition with proper original packaging, the buyer is responsible for any loss in value. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at christinascre8tions@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at christinascre8tions@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Shipping options are available either through the United States Postal Service (USPS) or UPS. Although items are packaged with great care, there are always unforeseen circumstances. As the artist/owner, Christina’s Creations is not responsible for how shipping companies handle packages. In the event that your product arrives damaged, do not discard any packaging materials. If an item is broken or damaged in transit, pictures showing damage and condition of box must be provided within 24 hours of documented receipt. Immediately send those to either Christina’s Creations email or contact form via website. If your package is insured, in order to file a claim with the shipping company, they will need to contact you and inspect the product and packaging materials. Each shipping company’s process can take several business days/weeks.
Christina's Creations is not responsible for lost or stolen packages. Additional shipping options (signature confirmation, adult signature confirmation, hold for pick up, additional insurance) can be added at cost of buyer. Please check with your post office for hold for pick up locations.
New homes or businesses must have a mailbox and receive standard mail in order to receive packages. Providing an invalid address may delay shipping time.
Exceptions / non-returnable items
Certain types of items cannot be returned, custom products (such as special orders or personalized items). Due to the service whereby Christina's Creations either hand paints one-of-a-kind pieces to your specifications or creates a stained glass custom piece, no refunds and returns of good are not possible. Christina's Creations will accept no refunds and returns of custom orders for any reason, therefore I encourage customers to take care with the specification and to understand the terms and condition of their order.
Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. In the event of a cancelled order paid by credit card, the customer will be refunded the cost of their order minus processing fees. Processing fees are non-refundable expense set by the credit card company you use and not paid to Christina's Creations. If the order has already been packages the order will be processed as a return. A 15% restocking fee applies.
If more than 10 business days have passed since we’ve approved your return, please contact us at christinascre8tions@gmail.com.
Design:
Any design produced by us for you will remain our intellectual property and may not be used in any other form without prior written consent.
Christina's Creations may occasionally use examples of custom orders we've previously produced in brochures, websites, exhibitions and pitches. If you would prefer to opt-out or keep your relationship to us discreet, please let us know by clearly stating on your order or artwork approval.;
Intellectual Property
The intellectual property rights in content made available to you on or through this Website remains the property of Christina’s Creations and are protected by copyright laws and treaties around the world. All such rights are reserved by Christina’s Creations. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. You shall not modify or recreate derivative works supplied.